YOUR PET YOUR VET YOUR HOME
HERE WE GO! SHVC IS LIVE!
HUGE THANK YOU TO ALL THAT HAVE MADE THIS POSSIBLE AND HAVE GIVEN US THEIR SUPPORT.
Call to Book a Visit on 07359896761
(If you phone and we do not answer immediately or it goes to answerphone, please be patient. It means we are with another client and will return your call as soon as we are available - thank you)
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How to Register With Us
Due to our limited ability to take phone calls on the move (due to one phone line and 2 members of staff)
to save your time and frustration for you (and I don't want to upset any of you guys from the very start - not great business!) please send an email to: info_safehaven@yahoo.com
listing the below items so we can get you registered without the frustration.
What we need:
a) Your name, address, best telephone number and email address.
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b) Your pets name, species, breed, sex (and whether neutered or not), age, colour, approximate weight and microchip number (where known).
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With these we can get you registered in the following 24 hours and then you will be good to go to book an appointment.
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ALSO NOW ON INSTAGRAM - FIND US AND FOLLOW!
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A Quick thought.......
I got talking briefly yesterday with a staff member of a raw diet shop, whilst I was dropping in a few leaflets advertising Safe Haven.
This lady's dog had just been diagnosed with a ruptured cruciate ligament in its knee joint. During the discussion of the subject, one of the things she said struck me. She made the comment that because she could not physically afford £3500 to have the surgery to correct the ruptured ligament that the vet had made her feel "that she was being cruel to her dog by not going ahead with the surgery".
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There's a couple of points here. Firstly, whilst yes indeed, a ruptured cruciate ligament is regarded as a surgical condition, and it is by far and away best treated with surgery, is it appropriate to make someone feel guilty that they are not able to financially commit to surgery; and in doing so to suggest / imply that they are being cruel?
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Yes surgery is the best option for the animal for many conditions we see, but we have to accept that financially, surgery is out of the reach of many owners. This is not to say that the surgery is over priced - I do believe £3000 -3500 for a cruciate surgery is a reasonable costing for the skill required, the required equipment and facilities, and the time and medications. If we actually knew what human surgeries cost we would be mind blown believe me.
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But as vets - when our client says - "Im sorry but I simply cannot afford this option, even though I know its the best option for my animal" - it is then our responsibility to discuss alternative (if lesser) options for the animal (so long as quality of life can be maintained by those lesser options) where they exist - rather than make the owner feel guilty with the manipulative aim of trying to coerce that owner into putting themselves into financial difficulty.
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This is part of the bond of trust - yes present the best option - and in some cases this may be the only option; but where possible we should help owners to find alternatives where "best medicine" cannot be achieved.
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SHVC - OPENING HOURS
Monday - 8am to 6pm
Tuesday - 8am to 6pm
Wednesday - Surgical Procedure Day (appointments may be possible if we are quiet).
Thursday - 8am to 6pm
Friday - 8am to 6pm
Saturday Morning - 8am -12noon. (This is time for end of life appointments, urgent visits if required or video calls).
Out Of Hours Provision of Care
Callers not within the above working hours will be directed by answer phone message to the number of our Out of Hours care Provider. This is MiNightVet in Ringwood based at Cedars Veterinary Clinic.
Telephone Number - 01425 705024.
Cedar Veterinary Group,
69 Christchurch Road,
Ringwood BH24 1DH
(You are of course at complete liberty to use your
parent clinic's out of hours provider if you prefer).
